SERVICES

"A customer’s data centre was ravaged by fire, resulting in catastrophic damage and a major application service outage. In order to get service restored quickly, Unifiedcomms support responded decisively by promptly flying our personnel in-country and on-site with hand-carried replacement equipment to begin system recovery and rebuild. By being prepared and ready for contingencies, Unifiedcomms support managed to achieve application service restoration in record time when exceptional support action was most needed by the customer."

With our dedicated support team you can expect:

  • High service uptime and short response times in compliance with committed SLAs
  • Responsive and expert personnel providing round-the-clock assistance all year round
  • Responsive and expert personnel providing round-the-clock assistance all year round