Platforms

UniVOICE

Voice-based activities form the backbone of your mobile subscribers’ day-to-day communications. Our voice services platform enables you to deliver a comprehensive range of value-added-services, from simple interactive voice response (IVR) portals to complex voicemail, missed call and personalised ringback tone applications.

Platform Features

  • Call Flow Designer
    • Visual GUI for building IVR and computer telephony projects
  • Infinitely Extensible
    • On-platform configuration for customising call handling and behaviour
    • JDBC interface engine opens up extensive database connectivity
    • Interface Manager Engine (IME) enables connectivity to external systems and platforms via common industry standards such as HTTP/XML and SOAP
  • Rich Protocol and Hardware Support
    • Industry protocols support for networks running on ISUP, SIP/SIP-I and ISDN
    • Signaling integration through both time-division signaling and IP based signaling (SIGTRAN)
  • Wide Connectivity Options
    • Connectivity standards support for T1/E1/J1, DS-3 and STM-1
    • Rich CODEC support for SIP/VOIP-based voice solutions (G.711, G723.1, G.726, G.729ab and CODEC transcoding
  • High Capacity, Redundant
    • Build portals from 8 E1 up to 900 E1
    • Each server instance supports up to 150 calls/second and is expandable
    • Native and transparent hardware redundancy